Bolette has built its own after-sales service system. Every product undergoes 100% inspection before leaving the factory. Each product has a unique QR code. After purchasing a product, users can scan the code to upload their information and enjoy nationwide warranty and after-sales service from headquarters. The platform management ensures rapid response, professional service, and peace of mind.
24-Hour City Service
For after-sales services requiring on-site inspection and repair within the city, the company's after-sales service department will arrange professional technicians to schedule an on-site service time with the user in advance, ensuring that the problem is resolved within 24 hours, giving users peace of mind.
30-Minute Quick Response
Upon receiving a customer service call, our customer service specialist will provide a solution over the phone. If the issue cannot be resolved over the phone, we will respond quickly within 30 minutes, providing the user with a specific solution to ensure their satisfaction.
48-Hour County Service
For users within the county, we will schedule a service appointment with them in advance to ensure that the problem is resolved within 48 hours, giving users peace of mind.
72-Hour Township Service
For users in remote townships, we may arrange for a technician to come from another area. We will schedule the service time with the user in advance to ensure that the problem is resolved within 72 hours, so that the user is satisfied.
BOLETTE Professional Services
Certified Service Engineers
Rigorously trained and certified
BOLETTE Smart Service
Equipped with professional systems
Professional platform with full transparency and visibility throughout the process
